Under MAS regulations, Syfe is required to perform customer due diligence (CDD). This is a collection of processes used to identify you, verify your identity, and monitor your activities throughout the customer lifecycle journey.

When you sign up with us, we collect your identification details and verify your identity either digitally or through other means such as proof of identity and proof of address documents.

During the customer lifecycle journey, we also need to ensure that the information and documentation we have are up-to-date. We monitor your activities through periodic reviews to ensure they comply with applicable laws and regulations. We may reach out to you from time to time to obtain more information and/or documents as part of this process.

Your data is safe with us. Please refer to our Privacy Policy for details on how your data will be managed. If you have any questions about this, please reach out to our Customer Support team via live chat or email us at support.sg@syfe.com.