Clients who created a portfolio before 16 November must lock in the rate for your guaranteed portfolio at your convenience after your funds are processed into your portfolio unless the guaranteed rate is being revised in which case you need to wait for the updated rates that will be available shortly.
Starting 16th November, based on client feedback, Syfe is making the user experience around Cash+ Guaranteed seamless by investing funds added into a Guaranteed portfolio automatically. This allows your funds to be invested and earning returns without any delay. You no longer need to lock the rate manually.
From the day you created the portfolio, by the time your funds are processed into your portfolio, if the rate remains the same or has increased, your funds will get invested automatically at the prevailing rate. This ensures you get the best rate at all times. If the rate had dropped by the time your funds are processed, your funds won't be automatically invested. You will be notified of the rate decrease and given the choice to lock in at the current rate, withdraw funds, or reallocate to another portfolio.