Wire Transfers, Telegraphic Transfers and Online Remittance
For amounts in USD, you may use wire transfer (Telegraphic Transfers), or online remittance platforms such as Wise and Revolut. After making a transfer via such online remittance platforms, please be reminded to submit a Deposit Confirmation in your Syfe account along with the PDF receipt of the transaction.
To do a “Deposit Confirmation” after transferring the funds, you may follow the steps below.
- Select "Add Funds"
- Follow the instructions on your Syfe app.
- On the Deposit Confirmation page, select the transfer type
- Select "I Have Transferred"
- Complete the transfer details and
- Submit a PDF receipt of the transaction
Please note that PayNow transfers from third-party digital wallets (e.g. GrabPay, LifeSG, Singlife) may not be accepted or require further supporting documents which can delay the crediting of your funds.
If you are a user of both Syfe's Managed Portfolios and Brokerage, and in the absence of a reference code, we will default to adding the funds to your Brokerage account to ensure timely receipt of your funds. Please be aware that due to certain limitations with some banks, even if you've indicated a reference code, it may not be reflected in the cash line we receive from our partnering bank.
Should you wish to allocate the funds to your intended Managed Portfolio, you can easily do so through the Brokerage homepage:
1. Click on the 'Menu' icon in the top right corner.
2. Select 'Manage Brokerage Funds.'
3. Choose 'Withdraw Funds.'
4. Reallocate funds to 'Syfe Wealth.'
5. Enter SGD/USD amount and select portfolio
5. Click on 'Submit'
By following these steps, you can ensure the correct allocation of funds according to your preferences.
