As part of MAS rules and regulations, we cannot accept funds that are transferred from a third party. Funds transferred have to originate from your own name and bank account.
If you have transferred funds from a joint account, please send us a bank statement that shows:
- Both the Joint Account Holders' names
- Bank name
- Bank account number
You may email your supporting document to firstname.lastname@example.org.
Funds that do not originate from either your account or a joint account that you own will be returned to you. You may then make a new transfer from your own bank account.