If you did not open your Syfe account using MyInfo, you need to submit supporting documents to complete your account registration.
You can upload your supporting documents during your account set up. If you skipped that step, you can still upload your documents afterwards by logging in to your Syfe account and uploading the necessary documents to complete your account creation.
For Singapore citizens or Permanent Residents, we require a copy (both sides) of your NRIC.
For Foreign Nationals, we require:
- A copy of your valid Passport / Employment Pass (EP) / S Pass / Work Pass; and
- ANY ONE of the following documents:
- Latest bank statement, or
- Latest utility bill, or
- Latest statement from relevant government authorities
Supporting documents should not be more than 3 months old from the date that it is received by Syfe.
If you face issues uploading your supporting documents through the Syfe dashboard, please email the required documents to support.sg@syfe.com.
What will happen to my account application if I do not submit all my documents?
We will not be able to approve your account application if we do not receive all required documents from you. If you have transferred funds to your Syfe account without submitting all required documents, your funds will not be invested until your account is approved.
You will receive reminder emails from us to submit your required documents. To avoid any delays in approving your Syfe account, kindly provide us with all required documents as soon as you can.
