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What are some IT best practices I should adopt when making online transactions?

  1. Always use strong passwords - with at least 1 letter (uppercase and lowercase), 1 number, 1 symbol, and at least 8 characters in length
  2. Passwords should not be guessable information such as user-id, personal telephone number, birthday, or other personal information
  3. Change your passwords regularly
  4. Never share your passwords with anyone, not even us! We will never ask you for your login credentials over any form of communication (email/phone/text). So if somebody asks, it’s not us, don’t give it to them!
  5. Avoid using the browser option for storing your username and password
  6. When visiting the Syfe website, check the Syfe URL, it should always end with “syfe.com”
  7. When visiting the Syfe website, check that the address bar changes from ‘http://’ to ‘https://’ and a security icon that looks like a lock or key appears
  8. Never give anyone your OTP, it is only for you
  9. Ensure that all operating systems and software like your firewall and antivirus are up to date. Security updates are rolled out periodically so it’s a good way to stay protected
  10. Regularly scan your systems for malicious files that might have been downloaded
  11. Backup your important files and data regularly
  12. Avoid using public wifi without a VPN
  13. Be aware of phishing scams
  14. If you see something that’s too good to be true, it probably is. Always verify your source of information
  15. Remove file and printer sharing on internet-connected computers
  16. Make sure you log out from your Syfe dashboard after use, especially on a shared computer
  17. Do not access your Syfe dashboard on a public device (e.g. Cyber Cafe, University Computers)
  18. Consider the use of encryption technology to protect highly sensitive or confidential information
  19. Do not install software or run programs of unknown origin
  20. Delete junk or chain emails
  21. Never open any suspicious email attachments. i.e. attachments ending with ‘.exe’
  22. Do not disclose personal, financial, or credit card information to little-known or suspect websites
  23. Do not use a computer or a device that cannot be trusted