How do I add funds to the Cash+ portfolio?

There are two ways to add funds to your Syfe Cash+ portfolio: Add fresh funds to your Cash+ portfolio or transfer funds from your existing Syfe portfolio(s).

How to add funds to Cash+

1. Log in to your Syfe account and click the + Add new link towards the upper-right corner to add a new portfolio.

2. Click on the Cash+ portfolio tile to select it and then click the Next button at the bottom to proceed.

3. Click on the Add portfolio button.

4. On the next page, give your portfolio a name and enter the amount you wish to deposit. By default, the Cash+ portfolio is named "Safely grow". We've also pre-filled the default lumpsum and monthly amount fields with SGD $10,000 and $500 respectively. However, you can choose to increase or decrease this amount to suit your personal financial circumstances.

Please note that the automatic monthly deposit feature is not available at the moment.

After filling up the initial deposit amount for your Cash+ portfolio, click Done.

5. On the next page, you have four modes of payments:

PayNow
FAST/GIRO
Wire transfer
Online remittance

Select the one you prefer and complete the transfer by clicking Next.
Please remember to include the portfolio reference number during the transfer. Without the portfolio reference number, we can’t pair up your deposit with the correct portfolio.

6. On the next page, fill out the form to confirm the payment. Alternatively, you can only upload a screenshot of the payment confirmation. Please note that the screenshot and the bank information are both mandatory if you transferred using TransferWise, InstaReM, Revolut or any other method.

7. Click on the Submit button. A confirmation message will flash on the screen. Your deposit will be credited to your Cash+ portfolio within 2 - 4 business days.

How to transfer funds from an existing Syfe portfolio to Cash+

1. Log in to your Syfe account and click the + Add new link towards the upper-right corner to add a new portfolio.

2. Click on the Cash+ portfolio tile to select it and then click the Next button at the bottom to proceed.

3. Click on the Add portfolio button.

4. By default, the Cash+ portfolio is named "Safely grow". We've also pre-filled the default lumpsum and monthly amount fields with SGD $10,000 and $500 respectively. However, you can choose to increase or decrease this amount to suit your personal financial circumstances.

As you are transferring funds from your current Syfe portfolio to Cash+, you can also indicate ‘0’ as the deposit amount.

Please note that the automatic monthly deposit feature is not available at the moment.

After filling up the initial deposit amount for your Cash+ portfolio, click Done.

5. On the next page, you will see multiple modes of transfer. Ignore these and click on the Syfe logo or the Dashboard link in the upper-left corner to go back to your dashboard.

6. On your dashboard, you can scroll down to see the new Cash+ portfolio. Next, click on the Syfe portfolio you wish to transfer funds to Cash+ from. 

7. On the portfolio detail page, click on the Manage Funds button.

8. Select Withdraw to Cash+ portfolio and click on the Proceed button.

9. If you have more than one Cash+ portfolio, you have to select the receiving portfolio and specify the withdrawal type. Select Full withdrawal to move all funds to the new Cash+ portfolio. If you wish to move a smaller amount, then select Partial withdrawal and specify the amount. Please note that with partial withdrawal, you can transfer up to 90% of the portfolio value. Click Submit when you’re done.

10. On the confirmation popup, click on the Confirm button.

11. On the next page, you’ll see the confirmation message. Click on the Okay button to complete your transfer. Under ordinary circumstances, it takes 2-4 business days for your transferred funds to be reflected in your Cash+ portfolio.