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How do I safeguard myself from scammers and phishers?

With the growth of online payments and apps, how can you better protect yourself against phishing scams and other fraudulent activities?

Here are some tips to safeguard yourself online.

  • Take care when accessing links and attachments sent through emails / SMS / websites you may not be familiar with. Such links and attachments may direct you to phishing pages or install malware on your device without your permission
  • Don't reply or click on any links within unsolicited emails / SMSes
  • Don't disclose your credit card details or OTPs to unknown websites or sources
  • If you receive an odd or suspicious message, always verify the authenticity of that message with the official websites or channels
  • Remember: Syfe will never ask you for your OTP or Syfe login password through SMS / Whatsapp / emails / phone calls
  • Avoid entering your Syfe password or OTP in non-Syfe URLs or apps
  • Always make sure you are on Syfe's official website or Syfe's official mobile application
  • Always go to our website by typing www.syfe.com to ensure you are reaching our official website
  • Don't accept any unauthorised requests or provide OTP approvals coming to your Syfe account  unless you initiated the request yourself
  • Always ensure that you are communicating directly with official Syfe accounts
  • Verify that the sender's email address is support.sg@syfe.com
  • When communicating with us through social media, ensure that you are on our official Facebook page or official Instagram account
  • If you suspect you're a victim of a phishing scam or fraud, contact us immediately