Can I transfer my US, Singapore and Hong Kong shares to Syfe?
For US market: You will be able to transfer shares from another brokerage to Syfe via Automated Customer Account Transfer Service (ACATS).
For Singapore and Hong Kong markets: We are currently looking to enable Singapore and Hong Kong shares transfer functionality from other brokers soon. You may want to reach out to our Client Services team if you are interested in moving your Singapore or Hong Kong shares from other brokers to your Syfe account.
However, do note that transferring shares from Syfe to another brokerage is not supported at the moment.
What is the ACATS process like?
The brokerage that you intend to transfer your assets to (Syfe in this case) is the “receiving firm”. The brokerage where your assets are currently held is the “delivering firm”.
The process always starts with the receiving firm. To transfer assets to Syfe, please fill up the “US Securities Account Transfer Request” form here and email it with the relevant documents to support.sg@syfe.com. Our Client Services team will be in touch for any clarifications.
What assets can I transfer with ACATS?
You can transfer cash and all publicly-traded stocks or ETFs on the US stock market. If you are unsure, you may check with our Client Services team via email at support.sg@syfe.com before initiating an ACATS transfer request.
How long will it take to transfer my assets?
Once the delivering firm verifies the information sent over by the receiving firm, the ACATS process begins and you can expect your assets in your Syfe account within 10 to 14 business days. It may take longer if the application is rejected for various reasons, such as if the form is filled incorrectly.
Can I transfer only some of my assets?
Yes. Just fill in Section 4 of the “US Securities Account Transfer Request” form.
Are there any fees to use ACATS?
There are no fees to transfer your assets into your Syfe account but your existing brokerage may charge you a transfer fee. Please check with your existing brokerage directly on the fees they charge.
How do I start?
You may download the US Securities Account Transfer Request form here. Please send the completed form and the most recent account statement of your existing brokerage to support.sg@syfe.com. We will update you once the transfer is completed successfully.
