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Why does the fund transfer date not match the actual date?

The transaction date reflected in your statement may differ from the actual date you made the transfer due to Syfe’s daily cut-off time.

  • Funds transferred before our daily cut-off time (11AM) will be recorded as the same business day’s transfer.
  • Funds transferred after the cut-off time will be recorded as the next business day’s transfer.

Example:

  • If you transferred funds on 30 October before the cut-off time, the transaction statement will reflect the date as 30 October.
  • If you transferred funds on 30 October after the cut-off time, the statement will reflect the date as 31 October.

Note: This is a normal part of our processing timelines, and there is no issue with your deposit.