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Why do I need to complete additional KYC requirements for my joint account to be active?

To make sure your joint account is ready to invest from day one, we ask both account holders to complete a few steps on their personal accounts during setup.

Doing this upfront avoids interruptions later. Without it, the first time you tried to invest in certain products, we'd have to pause the joint account and send each of you back to your personal accounts to complete the missing steps — then route you back. Getting it done once, at the start, means no detours.

Here’s what each step covers:

  • Syfe Managed Portfolios — each of you completes an investment profile (source of wealth, net liquid assets, risk preference) on your personal account. These are personal to each holder, not the joint account. Your joint account's suitability is then determined by both of your profiles (see here).
  • Syfe Brokerage — since either of you can place trades independently on the joint account, both holders need to complete the Customer Account Review (CAR) and sign the Brokerage agreement on their individual accounts.

If you've already done these on your personal account, you don't need to do them again — they carry over automatically. Once both of you are done, your joint account is ready to go!