In a recurring transfer, you may transfer up to 90% of your Cash+ Flexi portfolio value. Please ensure the recurring transfer amount is within 90% of your Cash+ Flexi portfolio value so that the transaction can be processed on your chosen date.

Will I be notified if I don't have sufficient funds in my Cash+ Flexi portfolio for the next monthly transfer?

You will be notified via email 10 days prior to your transfer date if your Cash+ Flexi portfolio has insufficient funds to complete your next scheduled transfer. A second reminder will be sent 5 days prior to your transfer date. You will also see a notification through your Syfe dashboard regarding the insufficient balance.

How do I ensure that my recurring transfer from Cash+ Flexi portfolio is executed on my chosen date?

Please note the scheduled transfer will be skipped for the month if there are insufficient funds in your Cash+ Flexi portfolio to fulfil your indicated monthly transfer amount. 

To ensure that the recurring transfer is executed at your chosen date, kindly top up your Cash+ Flexi portfolio accordingly. Kindly refer to this guide for instructions on how to top up your Cash+ Flexi portfolio.

Alternatively, you may also edit your monthly transfer amount or skip the next transfer if you prefer. Learn more here.