Support centre

Promotions

• What is the Syfe Trade welcome promotion? (TRADE30)

  Eligibility criteria

  • New to Syfe Trade clients who create a Syfe Trade account. This includes existing Syfe Wealth clients.

  Get SGD $30 in cash credits when you fund your account and make your first trade

  Simply complete the criteria below to receive SGD 30 in cash credits:

  1. Apply the promo code 'TRADE30' in your Syfe Trade account,

  2. Fund your Syfe Trade account with a minimum of SGD $1,000, AND

  3. Execute your first buy trade 

  If you are eligible, you will receive the USD equivalent of SGD $30 in cash credits within 7 working days and see this reflected as an increase in your buying power. 

   

  You may refer to this guide on how to apply a promo code on Syfe Trade:

  

   

  Get additional SGD $30 in cash credits for each friend you refer 

  When you refer friends to Syfe Trade using your referral code, you will receive SGD $30 cash credit for each successful referral. 

  If your referee signs up on or after 17 Jun 2022, a successful referral is defined as your friend:

  1. Adding a minimum of SGD $2,000 to their Syfe Trade account; and
  2. Making their first trade.

  Please note that cash credits will be credited in USD. You will receive the USD equivalent of SGD $30 in cash credits within 7 working days and see this reflected as an increase in your buying power. 

  You can refer as many friends as you want to Syfe Trade. Learn more about our Syfe Referral Program here.

   

  Can cash credits be withdrawn?

  Cash credits awarded as part of the Syfe Trade welcome promotion and referral program cannot be directly withdrawn to your bank account. They are reflected as an increase in your buying power and can only be used to buy securities of your choice on Syfe Trade.

   

  Terms & Conditions

  • To be eligible for the SGD $30 cash credit, clients who have applied the promo code 'TRADE30' must deposit a minimum of SGD $1,000 into their Syfe Trade account AND execute a buy trade.
  • The full amount can be deposited in multiple transactions, as long as the total amount is at least SGD 1,000. Additionally, clients must execute at least one buy trade. The trade can be of any value (starting from USD $1) and of any securities preferred.
  • ‘Cash credit’ cannot be withdrawn as cash from your Syfe Trade account. The credit is applied to your buying power and can only be used towards buying securities within the platform.
  • ‘Cash credit’ is not transferable to Syfe Wealth portfolios, nor can ‘cash bonus’ from Syfe Wealth be transferred into Syfe Trade.
  • All new Syfe Trade clients (including clients who have opened a Syfe Wealth account previously) are eligible to apply the promo code 'TRADE30'. However, other promo codes and referral codes are only valid for new-to-Syfe clients.
  • The promo code 'TRADE30' is not stackable with any active Syfe Wealth promotion.
  • The promo code 'TRADE30' is not stackable with any other Syfe Trade promotion, such as 'TRADENEW'.
  • Our platform processes ‘cash credit’ within 7 working days post criteria completion.

  Other Terms & Conditions 

  • By participating in this program, participants agree to the terms and conditions stated 
  • Promo codes issued by Syfe are not valid for use together with promotions or offers. The promotion codes are strictly non-stackable.
  • Syfe reserves the right to any remedy, including cancellation of accounts or reservations, if fraud, tampering, violations of these terms or Syfe’s Terms & Conditions, or if technical errors are suspected. 
  • Syfe reserves the right to suspend accounts or remove the Incentives if we notice any activity that we believe is abusive, fraudulent, or in violation of Syfe’s Terms & Conditions. Syfe also has the right to review and investigate all referral activities and to suspend accounts or modify referrals at our absolute sole discretion as deemed fair and appropriate. 
  • Eligible customers consent to Syfe’s collection and use of customers’ personal data and any disclosures of customers’ personal data by/to third parties for the purpose of this promotion. Eligible customers agree to the terms and conditions of Syfe’s Privacy Policy, which can be found at https://www.syfe.com/privacy-policy.

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• What is the Syfe Trade welcome promotion? (TRADE40)

  Eligibility criteria

  • New to Syfe Trade clients who create a Syfe Trade account. This includes existing Syfe Wealth clients.
  • Eligible clients must complete the actions outlined below within 30 days from the day the promo code is first applied in-app in order to earn the bonus credits. 
  • Please note that this promotion is valid from 3 October 2022 until further notice.

  Get SGD 40 in cash credits when you complete your account setup and fund your account 

  Simply complete the criteria below within 30 days of the promo code application to receive SGD 40 in cash credits:

  1. Apply the promo code 'TRADE40'during account creation, and

  2. Fund your Syfe Trade account with a minimum of SGD 1,000 thereafter.

  If you are eligible, you will receive the USD equivalent of SGD 40 in cash credits within 7 working days and see this reflected as an increase in your buying power. 

   

  You may refer to this guide on how to apply a promo code on Syfe Trade:

  

   

  Get SGD 30 in cash credits for each friend you refer 

  When you refer friends to Syfe Trade using your referral code, you will receive SGD 30 cash credit for each successful referral. 

  If your referee signs up on or after 17 Jun 2022, a successful referral is defined as your friend:

  1. Adding a minimum of SGD 2,000 to their Syfe Trade account; and
  2. Making their first trade.

  Please note that cash credits will be credited in USD. You will receive the USD equivalent of SGD 30 in cash credits within 7 working days and see this reflected as an increase in your buying power. 

  You can refer as many friends as you want to Syfe Trade. Learn more about our Syfe Referral Program here.

   

  Can cash credits be withdrawn?

  Cash credits awarded as part of the Syfe Trade welcome promotion and referral program cannot be directly withdrawn to your bank account. They are reflected as an increase in your buying power and can only be used to buy securities of your choice on Syfe Trade.

   

  Terms & Conditions

  • To be eligible for the SGD 40 cash credit, clients who have applied the promo code 'TRADE40' must deposit a minimum of SGD 1,000 into their Syfe trade account within 30 days from the day the promo code is first applied in-app. 
  • The full amount can be deposited in multiple transactions, as long as the total amount is at least SGD 1,000 within 30 days of the promo code application. 
  • Net deposit of S$1000, which is the total deposited amount minus withdrawal amount (excluding fluctuation of portfolio value), must be maintained for at least 3 days to qualify for the reward.
  • ‘Cash credit’ cannot be withdrawn as cash from your Syfe Trade account. The credit is applied to your buying power and can only be used towards buying securities within the platform.
  • ‘Cash credit’ is not transferable to Syfe Wealth portfolios, nor can ‘cash bonus’ from Syfe Wealth be transferred into Syfe Trade.
  • All new Syfe Trade clients (including clients who have opened a Syfe Wealth account previously) are eligible to apply the promo code 'TRADE40'. However, other promo codes and referral codes are only valid for new-to-Syfe clients.
  • The promo code 'TRADE40' is not stackable with any active Syfe Wealth promotion.
  • Our platform processes ‘cash credit’ within 7 working days post criteria completion.

  Other Terms & Conditions 

  • By participating in this program, participants agree to the terms and conditions stated 
  • Promo codes issued by Syfe are not valid for use together with promotions or offers. The promotion codes are strictly non-stackable.
  • Syfe reserves the right to any remedy, including cancellation of accounts or reservations, if fraud, tampering, violations of these terms or Syfe’s Terms & Conditions, or if technical errors are suspected. 
  • Syfe reserves the right to suspend accounts or remove the Incentives if we notice any activity that we believe is abusive, fraudulent, or in violation of Syfe’s Terms & Conditions. Syfe also has the right to review and investigate all referral activities and to suspend accounts or modify referrals at our absolute sole discretion as deemed fair and appropriate. 
  • Eligible customers consent to Syfe’s collection and use of customers’ personal data and any disclosures of customers’ personal data by/to third parties for the purpose of this promotion. Eligible customers agree to the terms and conditions of Syfe’s Privacy Policy, which can be found at https://www.syfe.com/privacy-policy.

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• When will I receive the cash credits from the Syfe Trade welcome promotion?

  Your cash credits earned as part of the welcome promotion will be credited to your Syfe Trade account within 7 business days once you meet all eligibility criteria below:

  1. Apply the promo code 'TRADE40' when signing up for your Syfe Trade account, and
  2. Fund your Syfe Trade account with a minimum of SGD $1,000 within 30 days of signup

  Kindly note that this criteria only applies if you create your Syfe Trade account from 3 October 2022 onwards. If you have created your account before 3 October 2022, you may refer to this article instead. 

  Note: This welcome promotion is available for current Syfe clients who don’t yet have a Syfe Trade account and are new to Syfe Trade clients.

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• Is there a referral program for Syfe Trade?

  Yes! When you invite your friends to Syfe Trade and they fund their account and make their first trade, the both of you will earn cash credits. Your friend (the referee) will receive an additional S$70 cash credit and you (the referrer) will receive a S$30 cash credit if the eligibility criteria have been met.

  Your friend must be a new client who has not opened a Syfe account with us before.

  Eligibility criteria 

  To receive referral cash credits for Syfe Trade, you (the referrer) need to have funded your Syfe Trade account with a minimum of S$2,000 AND executed at least one trade.

  Your friend (the referee) needs to fund a minimum of S$2,000 in their Syfe Trade account and execute at least one trade within 30 days of signing up to be considered eligible for the referral. Your friend should have also applied your referral code within 14 days of signing up.

  Net deposit of S$2000 ,which is the total deposited amount minus withdrawal amount (excluding fluctuation of portfolio value), must be maintained for at least 3 days to qualify for the reward.

  E.g. Sally refers a friend, Ben, to Syfe Trade. Ben funds his account with S$500 and executes one trade. As this does not fulfill the eligibility criteria, Sally will not receive the $30 referral cash credit and Ben will not receive his $70 referral credit. 

  How do I refer a friend to Syfe Trade?

  1. Log in to your Syfe app and tap the “Settings” icon at the top right-hand of the screen. Click on “Promos/referrals” to view your unique referral code
  2. Share your referral code directly using the share function
  3. Tell your friend to apply your code when they sign up for a Syfe Trade account

  Can I also refer a friend to Syfe Wealth?

  You can refer friends to Syfe Wealth and Syfe Trade using the same referral code. If your friend opens a Syfe Wealth and Syfe Trade account in the same month, they get to enjoy the respective offers. 

  You, however, will only be eligible for the benefits of the first product they have registered for.

  Syfe Wealth offer: The referee enjoys a fee waiver on his investment as specified in our T&Cs.

  Syfe Trade offer: The referee receives a S$70 cash credit upon funding their account with at least SGD 2,000 and executing their first trade

  For example:

  If your friend opens a Syfe Trade account on 1 February and a Syfe Wealth account on 20 February, they will receive a fee waiver on their investment in Syfe Wealth portfolios, in addition to a S$70 cash credit in their Syfe Trade account if all eligibility criteria are met.

  You, as the referrer, will be eligible to the referral benefits of the first product your friend have registered for. In this case, as your friend registered for Syfe Trade first, you will receive S$30 cash credit in your Syfe Trade account if all eligibility criteria are met.

  Please see full details of our Syfe referral program here.

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