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On Maturity

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On Maturity

  • We understand that you may need to explore various options in the market before you decide to reinvest for another term. Hence we have provided an option to NOT REINVEST which allows you to retain your funds in the portfolio. You can access these options from the portfolio page on App or Web. Please note these funds do not earn any interest.

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  • Yes, you can reinvest into a new term any time until your portfolio matures. Please visit the portfolio details page either on Syfe mobile app or on the web dashboard.

    Follow the below steps to reinvest into the term of your choice. If you are unable to see the below steps on your Syfe app, please download the latest version of Syfe app from the app store.

    Done!

    On the day of maturity, after 3PM SGT, your total value will be reinvested into the new term that you selected above. This means that your funds will get auto reinvested allowing you to earn interest on your investment without any delay.

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  • Cash+ Guaranteed is a managed investment portfolio and not a savings deposit account. Hence, prior to the 3PM SGT cutoff on your Guaranteed portfolio's maturity date, you are required to select if you would like to reinvest or not to reinvest. 

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  • If you have selected to “Reinvest”, the total value in your Cash+ Guaranteed portfolio will be reinvested for the selected term of the tenor. Unless changed via the App or Web, the funds will be reinvested for the same tenor as the original portfolio. Should you opt to reinvest prior to 3 PM SGT on the portfolio's maturity date, the reinvestment will occur on the same day, ensuring continuous returns without interruption.

    To clarify, if your investment term is for 3 months from March 1st to June 1st, your returns for the day of June 1st are already incorporated into your original investment. When you select to reinvest on June 1st before 3 PM SGT, your funds are reinvested on the same day, and your returns will start accruing from June 2nd onwards which will be reflected under ‘Current value’ in your portfolio on June 2nd. Even if June 2nd is a weekend, you will be earning returns on this day since your funds are already invested. This ensures you continue earning returns without losing a day in between.

    If you had chosen to not reinvest, after 3 PM SGT, you will be presented with three options to choose from : Reinvest, Withdraw to Bank, or Transfer to other portfolios. You may explore the current rates in the market and decide on the option that works for you.

    During this period, your funds will remain in your portfolio awaiting further instructions, without accruing any returns. 

    If you select to reinvest your portfolio after 3 PM SGT on the portfolio’s maturity date, the instructions will only be carried out the next business day. For example, your portfolio matures on June 1st. You chose to not reinvest. At 4 PM SGT on June 1st, you select the option to Reinvest your funds. We will only invest these funds on the following business day, which means you will start earning returns for your funds from the day after the investment day. In the above example, if June 2nd is a business day, we will invest your funds on June 2nd, and the returns will start accruing from June 3rd onwards. In this scenario, your funds will not earn any returns on June 2nd.



     

     

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  • You have the option to update the maturity instructions for your portfolio up till 3 PM on the maturity day. After 3 PM, any changes to maturity instructions will no longer be possible. If you had chosen for your Cash+ Guaranteed portfolio to be reinvested, your investment capital and returns will be reinvested for another term of the same duration unless changed.

    If you had chosen to not reinvest, your funds will remain in your portfolio awaiting for your instructions without earning any interest. You may explore the current rates in the market – choose to reinvest, withdraw to the bank or transfer the amount to other portfolios as per your preference. Until you provide complete instructions for your bank withdrawal or portfolio transfer, we will not be able to move your funds and hence they will continue remaining in your portfolio.

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  • Yes, on the day your portfolio matures, you will be notified of the guaranteed return rate for the day through both push notifications and email at 12 PM SGT.

    In case we are updating the rates for the day, you will not receive the notification at 12PM SGT. Instead, you will be notified of the updated rates immediately after the change has been implemented. Please note, during this period, we will temporarily deactivate the portfolio page on both the App and the Web dashboard (after logging in).

    In addition to the above, you will also be notified via push notifications 1 week before maturity, via email 3 days before maturity. If you have not provided instructions completely, you will be requested to provide instructions via in-app pop ups on the app.

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  • Cash+ Guaranteed is a managed investment portfolio and not a savings deposit account. Hence, prior to the 3PM SGT cutoff on your Guaranteed portfolio's maturity date, you are required to select one of three options: reinvest for compounding returns, transfer to another portfolio within Syfe Portfolios or Brokerage, or withdraw to your bank account.

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  • For withdrawal, please refer here for details.

    For transferring to another Syfe portfolio, we will take 1 business day. However to invest them in your destination portfolio, it may take up to 2 business days.

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