You can request partial or full withdrawal for both Managed and Cash Management portfolios. 

For partial withdrawals, you can withdraw up to 90% of the current portfolio value. If you wish to withdraw more than 90% of the current portfolio value, you need to request a full withdrawal instead. 

When you request for a full withdrawal, we take that as your intent to close and liquidate the portfolio. We will also stop performance reporting on the portfolio (as all existing holdings are liquidated). 

How does a full withdrawal work?

We will sell all your holdings in the requested portfolio, debit administrative fees owed to Syfe, credit to you rebates and dividends you’re eligible for, and credit the funds to your intended destination - your bank account, brokerage, or another portfolio. Please note that doing a full transfer between Syfe portfolios, for example, from Cash+ Flexi SGD to Core Equity100 has the same effect i.e. all holdings in Cash+ Flexi SGD will be sold to then invest into Core Equity100. 

For both partial and full withdrawal requests to your bank accounts, the process will generally take between 2 to 5 business days to be completed. Weekends and public holidays are not considered business days. The actual timeline depends on the type of portfolio, and if your indicated bank account is local or overseas. Check your email for the latest updates on your withdrawal, once you’ve raised an instruction. More information on specific withdrawal timelines can be found here.